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Privacy Policy

Privacy Policy


At No.42 Interiors, we’re committed to protecting and respecting your privacy. 

The purpose of this policy is to explain why and when we collect personal information about people who visit our website, what that data is and how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

From time to time we may change our policy so please refer back to this page occasionally to ensure that you’re happy with any changes we have made. By using our website, you are agreeing to be bound by this policy.

How is your information collected?

Information about you is obtained when you use our website, when you register with our website, when you place an order (either through our website or via the telephone) enter a competition, join our mailing list, request a catalogue, submit feedback or apply for a vacancy.

What we collect.

The list below gives you an idea of the type of information we may collect from you.

Your contact information, including your name, username, home/billing address (delivery address if different), email address and phone numbers.

IP address, email click through information, and information regarding what web pages are accessed and when. 

Information about what you have purchased from us and how you paid, whether it’s one of our products or a service, for example a colour consultation.

If you make a purchase online, over the telephone or for mail-order direct from our showroom, your card information is not held by us. It is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

How we use the information. 

We use the information we hold on your records for operational purposes, for example;

  • to process your order, and carry out our obligations arising from any contracts entered into by you and us
  • to deal with any queries
  • to track deliveries
  • to deal with entries into a competition
  • to seek your views or comments on the products or services we provide
  • to review past purchases.

Your order history enables us to tailor and improve our product range, services and marketing information to your requirements (e.g. special offers or promotions).

We also use the information, if you opted in, to keep you up to date with No.42 Interiors promotions and product launches, sending emails or mailing literature as appropriate. You can opt-out at any time.

Who has access to your information?

We may pass on your information to our third-party service providers and other associated organisations for the purposes of completing operational tasks and providing services to you on our behalf. For example, delivery of your order or fulfilment of a made-to-order purchase. However, when we use third-party service providers, we disclose only the personal information that is necessary for them to deliver the service.

Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have opted-in to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are completing your order with us and using our secure online payment page, placing the order by telephone or for direct mail-order via our Showroom, your order is processed by a third-party payment processor, who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third-party: as part of a sale process, of some or all, of our business and assets to any third-party; or as part of any business restructuring or reorganisation; or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation; or to enforce or apply our terms and conditions; or to protect the rights, property or safety of our customers and supporters.

Customer Consent – Your Choices

By using our website you consent to the information that you provide being processed and used for any of the purposes within our policies and terms and conditions. You can choose whether or not you wish to receive information from us. To receive information from us, you will have chosen to subscribe to our sites, or opted in via one of our forms to receive marketing information. If you no longer wish to receive direct marketing from us, then you can unsubscribe/opt out at any time. 

If you'd like to unsubscribe/opt out, and you are a web customer please log into your account and make the relevant changes, alternatively please e-mail and let us know all the email and postal addresses that you have provided and we will make the relevant changes.


Our website, like many others, uses cookies. Cookies are small text files that are placed on your computer’s hard drive when using our website. Cookies helps us to improve our website and deliver an improved, more personalised service by collecting statistical data about your browsing actions and patterns. The type of information we gather include which pages, products and advertisements are seen, what part of our website is most popular and how long you spend on our site.

It is possible to switch off cookies and block them by activating the setting on your browser that allows you to refuse them. Please note, if you block all cookies you may not be able to access all aspects of the site, which may result in you not being able to shop with us.


At No.42 Interiors we take your online security very seriously and endeavour to take all reasonable steps to protect your personal information.  However, the transmission of information via the internet is not completely secure and we cannot guarantee the security of any data that you disclose online, and we will not be responsible for any breach of security unless this is due to our negligence or wilful default. 

Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Policy date - No.42 Interiors - August 2020